General Terms & Conditions

Standard Business Terms and customer information

I. Standard business terms

§ 1 Basic provisions

(1) The following business terms are applicable to all the contracts, which you conclude with us as a supplier (Matthias Müller) via the www.feine-fahrradteile.de website. Unless otherwise agreed upon, the inclusion, if necessary, of your own conditions is ruled out.

(2) A ‘consumer’ in the sense of the following regulations is every natural person who concludes a legal transaction which, to an overwhelming extent, cannot be attributed to either his commercial or independent professional activities. The term ‘businessman’ refers to every natural person, legal person or legally responsible partnership that concludes a legal transaction in pursuance of his/its independent professional or commercial activity.


§ 2 Conclusion of the contract

(1) The subject-matter of the contract is the selling of products.

(2) On placing the product in question on our website, we provide you with a binding offer to conclude a sales agreement subject to the conditions specified in the item description.

(3) The purchase agreement takes place via the online shopping cart system as follows: The products intended for purchase are moved to the "shopping cart". You can select the shopping cart using the appropriate buttons on the navigation bar and make changes there at any time. After calling up the “Checkout” page and entering the required personal data and payment and shipping conditions, all order information is then displayed again on the order summary page. If you used an instant payment system (e.g. PayPal / PayPal Express / PayPal Plus, Amazon-Payments) to receive payments, you will either be guided to our online shop on the order summary page or forwarded to the web page of the instant payment provider. If you are forwarded to the instant payment system, choose and enter your details as appropriate. You will then be returned to the order summary page in our online shop. Before the order is sent, you can re-check all the data, change it (which can also be done via the internet browser’s ‘back’ function) or cancel the purchase transaction. 
By clicking the "Place order in conjunction with a liability to pay” button to submit the order, you declare acceptance of the order in a legally binding way by which the purchase agreement takes place. 

(4) You are not bound by your enquiries regarding the creation of an offer that have been conveyed to us. We supply you with a textual and binding offer (e.g. via e-mail), which you can accept within a period of 5 days.

(5) The execution of the order and the sending of all the details necessitated by the conclusion of the contract take place via e-mail, in a partially-automated manner. Consequently, you have to ensure that the e-mail address that you have deposited with us is the correct one, and that the receipt of the respective e-mails is guaranteed. In particular, you have to ensure that the respective e-mails are not blocked by a SPAM filter. § 3 Special agreements related to the offered payment methods


§ 3 Special agreements on offered payment methods

(1) credit check
If we enter in advance, e.g. In the case of payment by invoice or direct debit, your data will be forwarded to SCHUFA Holding AG, Komoranweg 5, 65201 Wiesbaden, for the purpose of checking the creditworthiness of our legitimate interests on the basis of mathematical-statistical procedures. We reserve the right to refuse payment by invoice or direct debit as a result of the credit check.


§ 4 Right of retention, reservation of proprietary rights

(1) You can only exercise a right of retention if the situation in question involves claims arising from the same contractual relationship.

(2) The goods remain our property until full payment of the purchase price.



§ 5 Warranty

(1) The statutory warranty rights exist.

(2) As a consumer, you are requested to check the item immediately upon delivery for completeness, obvious defects and damage in transit and to notify us and the freight forwarder as soon as possible. If you do not comply with this, this does not affect your statutory warranty claims.


§ 6 Choice of law

(1) German law applies. For consumers, this choice of law applies only insofar as it does not remove the protection afforded by mandatory provisions of the law of the state of the consumer's habitual residence (favorable principle).

(2) The provisions of the UN Sales Convention explicitly do not apply.



II. Customer information

1. Identity of the seller

Matthias Müller
Wallmenrother Str. 8

57581 Katzwinkel
Deutschland

Telephone number: +49 (0) 2741 9759795
Email address: info@feine-fahrradteile.de

The European Commission provides a platform for the extrajudicial online dispute resolution (ODR platform) ready callable under https://ec.europa.eu/odr.


2. Information regarding the conclusion of the contract

The technical steps associated with the conclusion of the contract, the contract conclusion itself and the correction options are executed in accordance with § 2 of our standard business terms (part I.).


3. Contractual language, saving the text of the contract

3.1 Contract language shall be English.

3.2 The complete text of the contract is not saved with us. Before the order is sent, via the online - shopping cart system the contract data can be printed out or electronically saved using the browser’s print function. After the order is received by us, the order data, the legally-mandated details related to distance selling contracts and the standard business terms are re-sent to you via e-mail.

3.3 When it comes to enquiries that lie outside the context of the online shopping cart system, you receive all the contract data lying within the framework of a binding offer in an e-mail, which you can print out or save electronically.


4. Main features of the product or service

The main features of the product and/or service can be found in the product description and the supplementary details appearing on our website.


5. Prices and payment arrangements

5.1 The prices mentioned in the respective offers represent total prices, as do the shipping costs. They include all the price components, including all the incidental taxes.

5.2 The dispatch costs that are incurred are not included in the purchase price. They can be called up via the relevant button on our website or in the relevant item description, are separately specified during the ordering process and must be borne by you separately, unless a free delivery has been agreed upon.

5.3 If the delivery to countries outside the European Union, we may be responsible for other costs, such. Customs duties, taxes or money transfer fees (bank transfer or exchange rate charges) to be borne by you.

5.4 Any costs incurred in transferring funds (bank transfer or exchange rate charges) must be borne by you in cases where the delivery is made to an EU member state but the payment was initiated outside the European Union.

5.5 The payment methods that are available to you are specified under a correspondingly-named button on our website, or in the respective product description.

5.6 Unless otherwise specified for the respective payment methods, the payment claims arising from the contract that has been concluded become payable immediately.


6. Delivery conditions

6.1 The delivery conditions, the delivery date and any potential delivery restrictions can be found under a correspondingly-named button on our website, or in the respective product description.

6.2 If you are a consumer, the following is statutorily regulated: The risk of the sold item accidentally being destroyed or degraded during shipping only passes over to you when the item in question is delivered, regardless of whether or not the shipping operation is insured. This condition does not apply if you have independently commissioned a transport company that has not been specified by us or a person who has otherwise been appointed to execute the shipping operation.


7. Law associated with liability for defects in goods

7.1 The liability for defects is governed by the "Warranty" regulation in our General Terms and Conditions (Part I).

7.2 As a user, you are requested to promptly check the product for completeness, visible defects and transport damage as soon as it is delivered, and promptly disclose your complaints to us and the shipping company in writing.Even if you do not comply with this request, it shall have no effect on your legal warranty claims.
These SBTs and customer details were created by the lawyers specialising in IT law who work for the Händlerbund, and are constantly checked for legal conformity. Händlerbund Management AG guarantees the legal security of the texts and assumes liability in case warnings are issued. More detailed information can be found on the following website: https://www.haendlerbund.de/agb-service.


8. Terms & Conditions for ratenkauf by easyCredit

1. Scope and general terms of use

The following terms and conditions shall apply between you and the retailer for all contracts concluded with the retailer for which ratenkauf by easyCredit (hereinafter referred to as
“Ratenkauf”) is used.

In the event of dispute the general terms and conditions contained herein shall take precedence over any general terms and conditions of the retailer.

A “Ratenkauf” shall only be made available to customers who are deemed to be consumers according to § 13 BGB (the German civil code) and are aged 18 or over.

2. “Ratenkauf”

The retailer, with the support of the TeamBank AG Nürnberg, Beuthener Straße 25, 90471 Nürnberg (hereinafter referred to as TeamBank AG), shall provide “Ratenkauf” as a further
payment option for your purchase on the internet.

The retailer shall be entitled to determine your credit worthiness. For further details please refer to the “Ratenkauf” data protection provisions on the Payment Page. In the event that
the use of “Ratenkauf” is not possible due to insufficient credit worthiness or turnover limitations on the part of the retailer, the retailer shall be entitled to offer you an alternative
payment option.

The contract for a “Ratenkauf” shall be concluded between you and the retailer. By using “Ratenkauf” you choose to pay the purchase price in monthly instalments. For an agreed
fixed duration, monthly instalments shall be paid. In certain circumstances, the final payment may differ from the previous instalments. The goods shall remain the property of the retailer
until payment has been made in full.

The receivables accrued through the use of „Ratenkauf“ shall be assigned to the Teambank AG in the form of an ongoing factoring agreement. Payments leading to a discharge of the
debt may only be made to the Teambank AG.

3. Payment of Instalments by SEPA Direct Debit

Through the SEPA direct debit mandate issued with the “Ratenkauf” you authorise the Teambank AG to debit the outstanding payments from the current account indicated during
the order process held at the bank specified by way of SEPA direct debit.

The Teambank AG shall give notice of the direct debit by e-mail at the latest one calendar day before the direct debit is due (pre-notification). The direct debit shall be executed no
earlier than the date indicated in the pre-notification. The transaction can be carried out after but near to the due date.

If there is a reduction in the purchase price (e.g. through customer credit) between the prenotification and the due date, the amount debited may differ from the amount stated in the
pre-notification.

You are responsible for ensuring that your current account holds sufficient funds at the time that the payment is due. Your bank is not obliged to honour the direct debit in the event that
your current account does not hold sufficient funds.

If, due to a lack of funds held in the current account, an unjustified refusal by the account holder or account closure, the direct debit is returned, you shall be, without further
reminders, deemed to be in default, unless the direct debit was returned in circumstances for which you were not liable.

The charges resulting from a returned direct debit shall be passed on to you and shall be settled by you.

In the event of default, the TeamBank AG shall be entitled to charge an appropriate reminder fee or interest on arrears at a rate of five percentage points higher than the base rate of the
European Central Bank.

Due to the high costs associated with returned direct debits, we ask you not to refuse direct debits in the event of withdrawal from the purchase contract, returning the product or making
a complaint. In such cases a reverse transfer will be made in agreement with the retailer or the account will be credited.

last update: November 02, 2020