Shipping & payment conditions

Payment and dispatch
The following terms and conditions apply:
The products are delivered all over the world.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 
We do not charge any shipping costs.

Deliveries to foreign countries:
We charge the following shipping costs outside Germany.
€ 0.00 for European countries
€9.95 outside the EU with Incoterms code DDU (Delivery Duty Unpaid) 

Note for our long-standing customers from the USA:  
The US currently charges approximately 55% import sales tax with punitive tariffs on the import of bicycle cassettes, which is why we are increasingly canceling purchases. Please understand if we therefore refuse your purchase.

Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 2 - 3 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted Payment options
-  Prepayment via transfer

via PayPal Checkout:
Payment via PayPal
Payment via PayPal Express
Payment via credit card
- Payment by SEPA direct debit
- Payment by "Pay Later"
- Payment via instalment purchase
Payment via giropay
Payment by invoice (via Ratepay)
- Payment via Google Pay

In case of questions, please contact us at the contact details mentioned in the Legal Notice.


Dealer conditions
- We grant commercial customers a discount of 10% after registration with a customer account and verification of the VAT ID number.