Shipping & payment conditions

Shipping information:

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

The products are delivered all over the world.

Dispatch costs (inclusive of legally applicable VAT)

Deliveries within Germany:

0,00 € DHL is free
4,95 € DPD
6,95 € UPS

Deliveries to foreign countries:

In Europe:

06,95 € Small parts as brake pads and so on.
09,95 € Bike stem, bicycle chain, bottle cage, stem holder or seat holder with bottle cage, saddle or seatpost. 
16,95 € Cassette, handlebar, wheels, brake system or bicycle lights.
80,00 € Bicycles, Frames.

Schweiz, Australien, USA and Russia:

06,95 € Small parts as brake pads and so on.
09,95 € Cassette, chain, stem, bottle cages, stem holder or seat holder with bottle cage, saddle, seatpost.
19,95 € Handlebar, brake system, wheels or bicycle lights.
80,00 € Bicycles, Frames.

We hold us to the lowest shipping by DHL.

All packaging material costs, we assume and are not charged by us.

From an order value of 200€ we deliver abroad free of charge.

Delivery periods

As far as no other deadline is specified in the respective offer, the delivery of the goods takes place domestically (Germany) within 3 - 5 days, for foreign deliveries within 5 - 14 days after
Conclusion of contract (with agreed advance payment after the time of your payment order). Note that no delivery is made on Sundays and public holidays.
If you have ordered articles with different delivery times, we ship the goods in a common Shipment, unless we have made a different agreement with you. The delivery time is determined
in this case after the article with the longest delivery time you have ordered.

For pickup we inform you by e-mail about the provision of the goods and the pick-up.
In this case, no shipping costs will be charged.

Terms of payment

Accepted payment options:

- Cash on pick up
- Prepayment via wire transfer
- Payment via PayPal / Express
- Payment by PayPal (credit card, direct debit, invoice, if applicable)
- Payment by installment purchase (via PayPal)
- payment via amazon payments

For deliveries to another country outside the EU, you have the following options:

- Prepayment via transfer
- Payment via PayPal / Express
- payment via amazon payments

Further details on payment

The invoice amount is to be compensated for payment on account within 14 days.

If payment is made using a credit card, your credit card account is debited in conjunction with the shipping of the goods.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:

  • Get first. Pay later (in 14 days): The payment period is 14 days from shipment of the goods or tickets/ availability date of the service. The complete terms and conditions for deliveries to Germany you can find here and the complete terms and conditions for deliveries to Austria you can find here.
  • Slice it (only available for Germany): With the financing service from Klarna you can pay your purchase in flexible monthly instalments of at least 1/24 of the total amount (at least 6.95 €) or else according to the conditions stated in the checkout. The instalment payment is due at the end of each month after submission of a separate monthly invoice by Klarna. Further information regarding Part Payment including terms and conditions and Standard European Consumer Credit Information you can find here.
  • Pay Now (Sofort direct banking): Your account will be debited directly after placement of your order.
  • Direct Debit: Your account will be debited after shipment of the goods. You will be notified about the date by email.

The payment methods are only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. Further information and Klarnas user terms for Germany you can find here and for Austria here. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement for Germany/ Austria.